- How to download your software?
- I initially downloaded the free trial version, and then purchased the full version. Still when I open it, I only get to the trial version. What do I do next?
In the last mail that you received the activation code, there is a link to download the Full version. Please uninstall the trial version and install the full version.
- How to activate the software?
To activate it, you need the product key, you can purchase it directly from this page: buynow.htm
- I can't install the software! it is asking me to install the Microsoft .NET Framework...
- How to update the software?
- When i want to install the software, i have this error message "The application failed to initialize properly (0xc0000135)"
- When i want to convert my file, i have this error from windows "Access to the path is denied"
In this case you need to run the software as administrator by right click the application shortcut -> and choose run as administrator.